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| About Gel Crystallization |
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| We understand that some of you may have experienced freezing or crystallization issues with your
Cascade with the Grease Fighting Power of Dawn Gel Please accept our sincere apology for any inconvenience this may have caused you or your family. We are taking this very seriously and are in the process of reformulating Cascade with the Grease Fighting Power of Dawn Gel to deliver the great results that you expect from Cascade. |
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| This issue is isolated to our Cascade with the Power of Dawn Gel product. The product is still safe to use and should perform as usual, when de-crystallized. |
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| Our team is working diligently to resolve the issue as quickly as possible. In the meantime, please refer to the instructions on how to return your Cascade Gel product to its natural state and other FAQs about this topic. |
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| If you have additional questions, feel free to contact our consumer relations at 1-800-765-5516. |
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